Legal — Privacy Policy

Privacy Policy

Last updated: October 24, 2023. Compose. Compile. Ship.

This Privacy Policy describes how Texkit collects, uses, and safeguards your personal data. We are committed to transparency and data minimization. By using Texkit, you agree to the practices outlined below. We process data in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Data We Collect

We collect data necessary to provide, maintain, and improve our services.

Account Data

When you create an account, we collect your name, email address, and organization name. This data is used for authentication, billing, and communication purposes.

Usage Telemetry

We collect anonymous usage metrics, such as pipeline compilation duration, template engine version, and error logs (excluding personal identifiers). This helps us identify performance bottlenecks and improve stability.

Payment Information

We use Stripe to process payments. We do not store your full credit card details. We only receive the last four digits of your card and the expiration date for fraud prevention and billing verification.

How We Use Your Data

  • Service Delivery: To authenticate users, process builds, and deliver compiled artefacts.
  • Product Improvement: To analyze telemetry data, fix bugs, and develop new features.
  • Communications: To send updates regarding your subscription, security alerts, and product news.
  • Legal Compliance: To fulfill our legal obligations and enforce our Terms of Service.

Data Sharing & Third Parties

We do not sell your personal data. We may share data with the following third-party processors:

  • Stripe: For payment processing and fraud detection (PCI-DSS Level 1 compliant).
  • Cloudflare: To provide secure CDN services and DDoS protection.
  • GitHub: To facilitate CI/CD integrations and repository access (via OAuth).

Your Data Rights

Under GDPR and CCPA, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal retention policies).
  • Portability: Request a copy of your data in a machine-readable format.
  • Objection: Object to the processing of your data for marketing purposes.

Cookies & Tracking

We use essential cookies to ensure the website functions correctly (e.g., session management). We also use analytics cookies to understand user behavior. You can manage your cookie preferences via your browser settings or by visiting our Cookie Settings page.

Compliance

GDPR: Texkit Inc. is the data controller for users within the European Economic Area (EEA). Our data processing is conducted under a GDPR-compliant framework. We maintain data processing agreements with all third-party vendors.

CCPA: If you are a California resident, you have the right to know what personal data we collect, use, share, or sell, and to opt-out of the sale of your personal data. Please contact us at privacy@texkit.io to exercise these rights.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer.

Direct Contact

Email: privacy@texkit.io

Address: 123 Pipeline Ave, Suite 400, San Francisco, CA 94107

Response Time: We aim to respond to all data subject access requests within 30 days.

Submit a Request